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  1. Contrast Security Support Portal
  2. Troubleshooting
  3. Contrast UI

Contrast UI

  • Application onboarding error in Contrast UI log: "Not a JSON Object"
  • edit-properties fails with Programming error: unexpected progress mark == 0
  • Contrast User is Unable to Approve or Reject a Vulnerability Status Change
  • Contrast EOP Server fails to start up when TLSv1 and TLSv1.1 are disabled, server.log shows "Communications link failure" ... Caused by "No appropriate protocol (protocol is disabled or cipher suites are inappropriate)"
  • On-Premises Contrast Server won't start after changing port to 80 or 443 on Linux system
  • Outbound Connectivity Error: PKIX path building failed
  • Missing field warning displayed in TeamServer for supplied Application Metadata
  • Systemctl does not stop and start contrast-server as expected
  • Continual file lock WARNINGs in catalina.out
  • How to get logs from the Contrast UI
  • How to troubleshoot problematic SAML integrations
  • EOP Cached installation taking a long time to come up or missing Library data
  • Issues with Two-Step Verification
  • Single Sign-On Connectivity
  • User Missing from Directory
  • Distributed EOP Install or Upgrade Issues with Azure MySQL Database
  • Issue Upgrading Agents
  • Library Troubleshooting
  • How to generate a HAR file
  • Issue: New Native Thread Error
  • Issue: Base_Directory Error When Starting Contrast
  • Issue: The ActiveMQ Disk is Full
  • Issue: Service Won't Start Due to Missing sudo/su
  • Database backup gives error
  • Failed migration due to access restrictions
  • Corrupt binary "not in gzip format"
  • On-Premise TeamServer installation fails on linux due to missing font
  • Application shows up in the Contrast UI with (1) alongside it
  • Resolving the error "The user specified as a definer ('contrast'@'%') does not exist"
  • Invalid credentials accessing API
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