Troubleshooting

Python Agent

• How to get logs from the Python agent
• Python Agent installation issues

Contrast UI

• Missing field warning displayed in TeamServer for supplied Application Metadata
• Systemctl does not stop and start contrast-server as expected
• Continual file lock WARNINGs in catalina.out
• How to get logs from the Contrast UI
• How to troubleshoot problematic SAML integrations
• EOP Cached installation taking a long time to come up or missing Library data

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Java Agent

• "Access Denied" Permissions Issues
• WebSphere Application Server doesn't start up with Contrast Java Agent
• Java Agent fails to connect to Contrast UI: java.lang.ClassNotFoundException
• Got error talking to TeamServer fetching instructions - Java Agent
• There was a problem while creating the temporary file
• Behavior with other Agents

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Node.js Agent

• How to get logs from the Node agent
• I'm unable to install the Node agent
• Contrast causes my application to misbehave
• Invalid ELF Header
• I'm seeing messages like "could not rewrite [filename]"
• Connectivity Issues with the Node Agent

.NET Agent

• Anti-virus error when running with Contrast
• Another IIS Profiler Detected
• Invalid Program Exception
• Third-Party Libraries Not Recognized
• A Resource Returns 0 Bytes
• Issue Loading Assembly Error

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.NET Core Agent

• How to get logs from the .NET Core agent

Ruby Agent

• Making Pivotal Cloud Foundry(PCF) deployments work for Ruby
• Ruby Agent Does Not Connect With the Contrast Service
• Application timeout on startup with Passenger
• How to get logs from the Ruby agent
• Connectivity issues with the Ruby agent

Contrast Plugins & SDK

• IntelliJ Plugin: Connection failed, unable to find certification path to requested target.
• Jira integration successful but cannot log tickets. NPE in contrast.log
• Common .NET SDK Exceptions
• Connection Error with SDK: Connection refused
• Connection Error with SDK: Server returned HTTP response code: 401