Python Agent installation issues

  • Updated


  • For version 2.3.0 of the agent and earlier, when starting the bundled service using the host/port configuration.

It is necessary for the port value to be given explicitly. A useful default is 30555. An alternative is to use the socket configuration instead.


  • There may be installation issues when using older versions of pip.

It may be useful to try to update to the latest version by running pip install --upgrade pip.


  • There may be conflicts between the versions of app dependencies and agent dependencies.

In these cases, it is important to make sure that all app dependencies are installed before installing the agent.


  • On Linux, the dependency psutil requires linux/ethtool.h to be installed, so it may be necessary to install the ethtool package for your system if this fails.


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