Support Bulletin: Library Compatibility Issue with Java Agent 4.9 to 4.11

  • Updated

Issued: 1st February 2023

This message is to notify you that due to a library compatibility issue with our Java agent versions 4.9 to 4.11 and our EOP server, there may be issues reporting exercised routes.

What does this mean for you?

If you have applications running with Java agent 4.9.0, 4.10.0 or 4.11.0 and are experiencing issues with route coverage, the issue can be resolved through either of the following paths:

  • Upgrade the Java agent to 4.11.1
  • Alternatively, upgrade to the patched EOP release ( available now on Contrast Hub

If you are not running with these specific versions of the Java agent, no action is required.

If you have any additional questions, concerns, or would like to discuss this issue further, please don’t hesitate to reach out to us at

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